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Our Services

Find the service you need: medical treatment, emergencies, childbirth, diagnostic tests, vaccinations, and medical certificates.

Emergency? Go straight to the ER — no online appointment needed.
Chest pain, severe shortness of breath, seizures, unconsciousness, heavy bleeding, or accidents. The ER is open 24 hours.

Outpatient – General Practice Clinic

Mild to moderate complaints handled by a general practitioner, with no emergency condition.

Checkups for mild/acute illness
Cough, runny nose, flu, fever, sore throat, inflammation
General Practice Clinic
Outpatient
Mild digestive problems
Mild diarrhea, gastritis/dyspepsia, nausea, constipation, intestinal worms
General Practice Clinic
Outpatient
Mild skin complaints
Itching, tinea versicolor/fungal infections, boils, hives, skin allergies, chickenpox
General Practice Clinic
Outpatient
Pain complaints
Headache, sore/aching muscles, lower back pain, joint pain
General Practice Clinic
Outpatient
Mild eye/ear complaints
Red eyes, eye discharge, styes, earaches, ringing in the ears
General Practice Clinic
Outpatient
Wound care
Dressing changes, suture removal, minor abrasions
General Practice Clinic / Procedure Room
Outpatient
Minor procedures
Abscess incision, ingrown toenail removal, minor foreign body removal, ear piercing
General Practice Procedure Room
OutpatientProcedures/Surgery
Circumcision
Child / adult circumcision, mass circumcision
General Practice Clinic / Surgery Clinic
OutpatientProcedures/Surgery
Stable chronic disease follow-up
Hypertension, diabetes, cholesterol (Prolanis/PRB)
General Practice Clinic
Outpatient
Request a referral to a specialist
Patient needs further examination at a specialist clinic
General Practice Clinic
OutpatientAdministration

Outpatient – Specialist & Subspecialist Clinics

Patients come (usually with a referral) for consultation, diagnosis, and treatment by a specialist.

Internal Medicine
Diabetes, hypertension, typhoid, hepatitis, kidney failure, gout, anemia
Internal Medicine Clinic
Outpatient
Child Health
Child fever, child diarrhea, malnutrition/stunting, growth and development, child allergies
Pediatric Clinic
Outpatient
Obstetrics & Gynecology
Menstrual problems, vaginal discharge, cysts, fibroids, infertility, menopause
ObGyn Clinic
Outpatient
General Surgery
Lumps/tumors, hernia, hemorrhoids, gallstones, lipoma, post-op follow-up
Surgery Clinic
Outpatient
Orthopedics / Bone Surgery
Joint pain, fracture follow-up, scoliosis, sports injuries, knee osteoarthritis
Orthopedics Clinic
Outpatient
Neurology
Follow-up for stroke, vertigo, epilepsy, migraine, herniated disc/pinched nerve, tingling
Neurology Clinic
Outpatient
Cardiology & Vascular Medicine
Chronic chest pain, heart failure, arrhythmia, follow-up after stent placement
Cardiology Clinic
Outpatient
Pulmonology
Asthma, COPD, pulmonary TB, chronic cough, bronchitis, pneumonia follow-up
Pulmonology Clinic
Outpatient
ENT – Head & Neck
Sinusitis, tonsils, polyps, hearing problems, earwax, recurrent nosebleeds
ENT Clinic
Outpatient
Eye
Cataracts, nearsightedness/farsightedness (glasses), glaucoma, diabetic retinopathy, pterygium
Eye Clinic
Outpatient
Dermatology & Venereology
Dermatitis, psoriasis, acne, sexually transmitted infections, leprosy
Dermatology & Venereology Clinic
Outpatient
Mental Health / Psychiatry
Depression, anxiety, insomnia, schizophrenia follow-up, bipolar disorder, addiction
Psychiatry Clinic
Outpatient
Psychology
Counseling, psychological testing, IQ/aptitude testing, mental health evaluation for employment requirements
Psychology Clinic
Outpatient
Urology
Kidney/urinary stones, enlarged prostate (BPH), recurrent UTIs, urination problems
Urology Clinic
Outpatient
Neurosurgery
Brain tumors, follow-up after head injury, severe herniated disc
Neurosurgery Clinic
Outpatient
Pediatric Surgery
Pediatric hernia, hypospadias, congenital anomalies
Pediatric Surgery Clinic
Outpatient
Plastic & Reconstructive Surgery
Cleft lip, burn scars, keloids, aesthetics
Plastic Surgery Clinic
Outpatient
Surgical Oncology / Digestive / Vascular Surgery
Breast cancer, GI tumors, varicose veins
Surgical Subspecialty Clinic
Outpatient
Oncology & Hematology
Cancer, leukemia, lymphoma, thalassemia, hemophilia
Oncology/Hematology Clinic
Outpatient
Endocrinology & Metabolism
Thyroid, obesity, hormonal disorders
Endocrinology Clinic
Outpatient
Nephrology & Hypertension
Chronic kidney disease, dialysis preparation
Nephrology Clinic
Outpatient
Gastroenterohepatology
Chronic gastritis, GERD, cirrhosis, hepatitis, inflammatory bowel disease
Gastroenterology Clinic
Outpatient
Geriatrics
Elderly with multiple conditions, dementia, fall risk
Geriatrics Clinic
Outpatient
Clinical Nutrition
Diet consultation for diabetes/kidney disease, obesity, undernutrition
Nutrition Clinic
Outpatient
Anesthesiology / Pain Clinic
Pre-operative consultation, chronic pain
Anesthesiology Clinic
Outpatient
Andrology / Sexology
Male fertility problems, erectile dysfunction
Andrology Clinic
Outpatient
Second opinion consultation
Patient wants to confirm a diagnosis/surgical plan from another hospital
Related Specialist Clinic
Outpatient

Dental & Oral

All dental and oral health needs, from basic to specialist procedures.

Toothache / cavities
Toothache, sensitive teeth, cavities
General Dental Clinic
Outpatient
Tooth extraction
Adult tooth extraction, children's baby teeth, root remnants
General Dental Clinic
OutpatientProcedures/Surgery
Dental fillings
Temporary fillings, permanent fillings (composite/GIC)
General Dental Clinic
OutpatientProcedures/Surgery
Tartar removal
Scaling, polishing
General Dental Clinic
OutpatientProcedures/Surgery
Root canal treatment
Dead tooth, tooth abscess (root canal treatment)
Conservative Dentistry Clinic
OutpatientProcedures/Surgery
Wisdom teeth / oral surgery
Impacted tooth removal (odontectomy), jaw cysts, jaw fractures
Oral Surgery Clinic
OutpatientProcedures/Surgery
Dentures
Removable dentures, crowns, bridges, implants
Prosthodontics Clinic
Outpatient
Braces
Braces fitting/adjustment, retainers
Orthodontics Clinic
Outpatient
Pediatric dentistry
Baby tooth care, fissure sealants, fluoride
Pediatric Dental Clinic (Pedodontics)
Outpatient
Gums & supporting tissues
Bleeding gums, swollen gums, loose teeth (periodontics)
Periodontics Clinic
Outpatient
Oral diseases
Recurrent mouth ulcers, oral thrush, mouth lesions/lumps
Oral Medicine Clinic
Outpatient
Cosmetic dentistry
Teeth whitening/bleaching, veneers
Dental Clinic
Outpatient
Dental trauma
Teeth broken/knocked out from a fall or accident
ER → Dental Clinic
OutpatientEmergency
Jaw joint disorders
Jaw pain, clicking when opening the mouth (TMJ)
Oral Surgery Clinic
Outpatient

Emergency – Trauma / Injury

Patients arrive with a physical injury; triaged in the ER, then treated, observed, operated on, admitted, or referred.

Traffic accident
Lacerations, fractures, head injuries (covered by Jasa Raharja)
ER
Emergency
Workplace accident
Falls at construction sites, machine cuts (covered by BPJS Ketenagakerjaan)
ER
Emergency
Falls at home / slips
Elderly falls, hip fractures, children falling out of bed
ER
Emergency
Head injury
Loss of consciousness after a blow, vomiting, concussion
ER
Emergency
Fracture / dislocation
Broken arm/leg, dislocated shoulder
ER
Emergency
Lacerations / stab wounds / slash wounds
Wounds from knives, glass, sharp weapons
ER
Emergency
Burns
Scalded by hot water, fire, chemicals
ER
Emergency
Electric shock / lightning strike
Electrical burns, heart rhythm disorders
ER
Emergency
Animal bites
Dog/cat/monkey bites (rabies risk), snakebites, bee/wasp stings
ER
Emergency
Drowning
Near-drowning in a pool/the sea
ER
Emergency
Foreign body
Swallowed coins/batteries, objects in the eye, ear, nose
ER
Emergency
Sports injury
Severe sprains, torn ligaments, injuries during competition
ER
Emergency
Assault / domestic violence victim
Bruises, injuries from violence (forensic report needed)
ER / PPT
EmergencyAdministration
Sexual assault victim
Examination, prophylaxis, psychological support, forensic report (visum)
ER / PPT
EmergencyAdministration
Mass casualties / disaster
Earthquakes, floods, fires, explosions, bus accidents
ER (Hospital Disaster Plan)
Emergency

Emergency – Non-Trauma (Medical)

Sudden or worsening medical conditions that threaten life or organ function.

Chest pain / heart attack
Radiating left-sided chest pain, cold sweats (STEMI/NSTEMI)
ER → Cath Lab/ICCU
Emergency
Stroke
Slurred speech, facial droop, one-sided paralysis
ER (Code Stroke)
Emergency
Severe shortness of breath
Asthma attacks, COPD exacerbation, pulmonary edema, severe pneumonia
ER
Emergency
Seizures
Febrile seizures in children, epilepsy, first-time seizure
ER
Emergency
Decreased consciousness / fainting
Unconsciousness, syncope, coma
ER
Emergency
High fever
Dengue fever, typhoid, malaria, sepsis
ER
Emergency
Diarrhea/vomiting with dehydration
Weakness, unable to drink, reduced urination
ER
Emergency
Gastrointestinal bleeding
Vomiting blood, black/bloody stools
ER
Emergency
Acute abdominal pain
Appendicitis, gallstones, pancreatitis, twisted bowel
ER
Emergency
Renal colic / difficulty urinating
Severe lower back pain, urinary retention
ER
Emergency
Blood sugar crisis
Hypoglycemia, diabetic ketoacidosis
ER
Emergency
Hypertensive emergency
Very high blood pressure with headache/blurred vision
ER
Emergency
Severe allergic reaction
Anaphylactic shock, facial/lip swelling, breathing difficulty after food/medication
ER
Emergency
Poisoning
Food, drugs, pesticides, kerosene, bootleg alcohol, carbon monoxide
ER
Emergency
Overdose / suicide attempt
Medication overdose, self-harm
ER → Psychiatry
Emergency
Psychiatric crisis
Aggression, severe agitation, severe hallucinations, substance withdrawal
ER / Psychiatric ER
Emergency
Severe nosebleed
Nosebleed that won't stop
ER
Emergency
Choking / airway obstruction
Child choking on food/toy
ER
Emergency
Heat stroke / hypothermia
Fainting from heat, extreme cold
ER
Emergency
Cardiac arrest / respiratory arrest
Cardiopulmonary resuscitation (Code Blue)
ER
Emergency

Obstetrics, Childbirth & Newborn Care

Services for pregnancy, childbirth, postpartum, and infants (MCH Clinic, Delivery Room, PONEK, Perinatology).

Prenatal checkup (ANC)
Routine checkups, pregnancy ultrasound, fetal check, iron supplements
ObGyn Clinic / MCH
Outpatient
Normal delivery
Regular contractions, cervical dilation, vaginal delivery
Delivery Room (VK)
Inpatient
Planned C-section
Elective C-section due to breech position, previous C-section
OR → Postpartum Inpatient Ward
InpatientProcedures/Surgery
Emergency C-section
Fetal distress, obstructed labor, placenta previa
PONEK ER → OR
EmergencyProcedures/Surgery
Premature rupture of membranes
Premature leaking of amniotic fluid
PONEK ER / Delivery Room
Emergency
Bleeding during pregnancy
Miscarriage, ectopic pregnancy, placenta previa
PONEK ER
Emergency
Preeclampsia / eclampsia
High blood pressure, seizures during pregnancy
PONEK ER → HCU
Emergency
Severe nausea and vomiting during pregnancy
Hyperemesis gravidarum
ER / ObGyn Clinic
EmergencyInpatient
Threatened preterm labor
Contractions before 37 weeks
PONEK ER / Delivery Room
Emergency
Curettage
Post-miscarriage, retained tissue
OR / ODC
Procedures/Surgery
Postpartum checkup
Postpartum follow-up, stitch check, breastfeeding problems
ObGyn Clinic / MCH
Outpatient
Family Planning (KB)
IUD insertion/removal, implants, birth control injections, pills, tubal ligation (MOW), vasectomy (MOP)
Family Planning / ObGyn Clinic
OutpatientPreventive
Pregnancy planning program
Preconception consultation, fertility program, insemination, IVF
Fertility Clinic
Outpatient
Lactation consultation
Poor milk supply, sore nipples, relactation
Lactation Clinic
Outpatient
Healthy newborn
Rooming-in, early breastfeeding initiation, vitamin K, HB0 immunization, hypothyroid screening
Rooming-in / Perinatology
Inpatient
Newborn with complications
Premature, low birth weight, jaundice, breathing difficulty, infection
Perinatology / NICU
Inpatient

Inpatient

Patients needing overnight care; admission sources and room types vary.

Admission from the ER
Dengue fever, typhoid, stroke, pneumonia, post-accident care
Ward by room class
Inpatient
Planned admission from a clinic
Clinic doctor recommends admission for evaluation/treatment
Ward by room class
Inpatient
Admission for elective surgery
Admission the day before for surgery preparation
Surgical Ward
InpatientProcedures/Surgery
Intensive care
ICU, ICCU (cardiac), HCU, PICU (pediatric), NICU (neonatal)
Intensive Care Unit
Inpatient
Isolation room
MDR-TB, measles, diphtheria, COVID-19, other airborne infections
Isolation Room
Inpatient
Short observation
Observation < 24 hours (e.g., after a seizure, unexplained abdominal pain)
ER Observation Room
Emergency
Psychiatric inpatient care
Acute psychotic episode, suicide risk
Psychiatric Ward
Inpatient
Drug Addiction (NAPZA) Rehabilitation
Detoxification, inpatient rehabilitation
Drug Addiction (NAPZA) Unit
Inpatient
Palliative care
Advanced cancer, end-of-life care
Palliative Ward / Hospice
Inpatient
Transfer from another hospital
Referral for more complete facilities
Ward/ICU
Inpatient
Room transfer / class upgrade–downgrade
Transfer from ICU to the ward, upgrade to VIP on request
Admissions / Ward
InpatientAdministration

Procedures, Surgery & One Day Care (ODC)

Invasive/surgical procedures, both scheduled and emergency.

Scheduled major surgery
Hernia, thyroid, cyst surgery, knee replacement, tumors
Operating Room (OR)
InpatientProcedures/Surgery
Emergency surgery (cito)
Ruptured appendix, brain hemorrhage, open fractures
ER → OR
EmergencyProcedures/Surgery
Day surgery (ODC)
Cataract surgery, circumcision, benign tumor excision, curettage — same-day discharge
ODC / OR
Procedures/Surgery
GI endoscopy
Gastroscopy, colonoscopy, ERCP, polypectomy
Endoscopy Unit
Procedures/Surgery
Cardiac catheterization
Catheterization, stent placement (PCI), pacemaker, ablation
Cath Lab
Procedures/Surgery
Urology procedures
ESWL (stone breaking), cystoscopy, DJ stent placement
Urology Unit
Procedures/Surgery
Bronchoscopy / aspiration
Bronchoscopy, pleural tap, lumbar puncture, ascites tap
Procedure Unit
Procedures/Surgery
Biopsy
Fine-needle aspiration biopsy (FNAB), CT/ultrasound-guided tissue biopsy
Interventional Radiology / OR
DiagnosticsProcedures/Surgery
Aesthetic surgery
Liposuction, eyelid surgery, rhinoplasty
Aesthetic Clinic / OR
Procedures/Surgery
Eye procedures
Eye laser, intravitreal injections, pterygium surgery
Eye Clinic / Eye OR
Procedures/Surgery
Access placement
AV shunt / CDL placement for HD, chemotherapy port
OR / HD Unit
Procedures/Surgery

Diagnostics – Laboratory

Testing of blood, urine, stool, and tissue samples; ordered by hospital doctors, outside referrals, or at the patient's own initiative.

Routine / complete blood count
Hb, white blood cells, platelets (e.g., suspected dengue/typhoid)
Laboratory
Diagnostics
Blood chemistry test
Blood sugar, cholesterol, uric acid, kidney & liver function
Laboratory
Diagnostics
Urine & stool tests
Routine urinalysis, routine stool test, occult blood
Laboratory
Diagnostics
Pregnancy test
Urine test / blood beta-hCG
Laboratory
Diagnostics
Blood typing & crossmatch
Transfusion/surgery preparation
Laboratory / Blood Bank
Diagnostics
Serology & immunology
HIV, hepatitis B/C, syphilis, Widal, dengue NS1, TORCH
Laboratory
Diagnostics
Respiratory infection tests
COVID-19 PCR/antigen, influenza, TB rapid molecular test (TCM)
Microbiology Laboratory
Diagnostics
Culture & sensitivity
Blood, urine, sputum, pus cultures
Microbiology Laboratory
Diagnostics
Hormones & tumor markers
Thyroid, HbA1c, PSA, CEA, CA-125, AFP
Laboratory
Diagnostics
Anatomical Pathology
Examination of surgical/biopsy tissue, Pap smear, cytology
Anatomical Pathology Lab
Diagnostics
Drug test
Urine drug (NAPZA) test for work/school/driver's license requirements
Laboratory
DiagnosticsAdministration
Premarital / pre-employment checkup
Premarital and employment lab packages
Laboratory
DiagnosticsPreventive
Self-referred lab patient (no doctor)
Walk-in patient wanting a cholesterol/blood sugar check
Laboratory
Diagnostics
Lab referrals from other facilities
Samples/patients from clinics/community health centers
Laboratory
Diagnostics
Lab result pickup
Collecting results / requesting copies of results
Laboratory / Front Office
Administration

Diagnostics – Radiology & Imaging

Imaging of internal organs.

X-Ray
Chest (lungs), bone, sinus, abdomen
Radiology
Diagnostics
Dental X-ray
Periapical, panoramic, cephalometric
Dental Radiology
Diagnostics
Ultrasound
Abdominal, obstetric, breast, thyroid, kidney ultrasound, Doppler
Radiology
Diagnostics
CT Scan
Head CT after injury/stroke, chest CT, abdominal CT
Radiology
Diagnostics
MRI
Brain, spine, joint MRI
Radiology
Diagnostics
Mammography
Breast cancer screening/diagnosis
Radiology
DiagnosticsPreventive
Contrast radiology
BNO-IVP, HSG, colon in loop, esophagography
Radiology
Diagnostics
Bone densitometry
Osteoporosis screening (BMD)
Radiology
Diagnostics
Nuclear medicine
Bone scan, renogram, iodine therapy
Nuclear Medicine
Diagnostics

Diagnostics – Electromedical & Organ Function Tests

Tests of heart, nerve, lung, and other organ function.

ECG
Heart recording (pre-surgery requirement, chest pain, MCU)
Cardiology Clinic / Electromedical
Diagnostics
Treadmill / cardiac stress test
Coronary heart disease detection
Cardiology Clinic
Diagnostics
Echocardiography
Cardiac ultrasound
Cardiology Clinic
Diagnostics
Holter / ABPM
Heart recording / 24-hour blood pressure monitoring
Cardiology Clinic
Diagnostics
EEG
Brain wave recording (epilepsy)
Neurology Clinic
Diagnostics
EMG / NCV
Peripheral nerve & muscle tests (tingling, CTS)
Neurology Clinic / Medical Rehabilitation
Diagnostics
Spirometry
Lung function test (asthma, COPD, worker MCU)
Pulmonology Clinic
Diagnostics
Audiometry / OAE / BERA
Hearing tests for adults and infants
ENT Clinic
Diagnostics
Specialized eye examination
Refraction, visual field, OCT, funduscopy, tonometry
Eye Clinic
Diagnostics
Allergy test
Skin prick test, IgE
Dermatology / ENT / Internal Medicine Clinic
Diagnostics
CTG / NST
Fetal heart rate monitoring
ObGyn Clinic / Delivery Room
Diagnostics
Polysomnography
Sleep study (snoring, sleep apnea)
Sleep Lab
Diagnostics

Periodic Therapy / Recurring Special Services

Patients visit regularly according to their therapy schedule (often weekly/monthly).

Dialysis (hemodialysis)
Chronic kidney failure, 2–3 times a week
Hemodialysis Unit
Outpatient
CAPD
Peritoneal dialysis follow-up
Hemodialysis Unit
Outpatient
Chemotherapy
Cancer chemotherapy cycles (outpatient/ODC)
Chemotherapy Unit
OutpatientProcedures/Surgery
Radiotherapy
Daily cancer radiation therapy
Radiotherapy Unit
Outpatient
Routine blood transfusions
Thalassemia, chronic anemia, hemophilia (clotting factors)
Transfusion Unit / ODC
Outpatient
TB Therapy (DOTS)
TB drug (OAT) pickup & directly observed dosing, TB follow-up, MDR-TB
DOTS/TB Clinic
Outpatient
HIV Therapy (PDP/ARV)
Counseling & testing (VCT), ARV pickup, CD4/viral load tests
VCT/PDP Clinic
Outpatient
Methadone therapy (PTRM)
Opioid maintenance therapy
PTRM Clinic
Outpatient
Scheduled injections
Serial anti-rabies vaccine, insulin education, B12, hormones
Related clinic
Outpatient
Chronic wound care
Diabetic wounds (diabetic foot), pressure ulcers, stomas
Wound / Stoma Clinic
Outpatient
Medical device replacement
Urinary catheter, NGT, tracheostomy, cystostomy replacement
Clinic / Procedure Room
OutpatientProcedures/Surgery
Hyperbaric oxygen therapy
Non-healing wounds, decompression sickness (divers)
Hyperbaric Unit
Outpatient
Complementary therapy
Acupuncture, medical herbal therapy
Acupuncture Clinic
Outpatient
IV drip / vitamins
Outpatient IV therapy, iron infusion for anemia
ODC / Procedure Room
Outpatient

Medical Rehabilitation

Restoring movement, speech, and daily activities.

Post-stroke physiotherapy
Movement, balance, and walking exercises
Medical Rehabilitation Unit
Outpatient
Musculoskeletal physiotherapy
Back/neck pain, frozen shoulder, post-fracture/post-surgery
Medical Rehabilitation Unit
Outpatient
Sports injury
Ligament and joint recovery
Medical Rehabilitation Unit
Outpatient
Pulmonary & cardiac rehabilitation
After heart attack, COPD, post-COVID
Medical Rehabilitation Unit
Outpatient
Pediatric therapy
Speech, occupational, and sensory integration therapy (autism, speech delay, CP)
Growth & Development Clinic
Outpatient
Orthotics & prosthetics
Prosthetic legs, braces, special footwear
Orthotics & Prosthetics Unit
Outpatient

Pharmacy

Visits mainly for picking up medication or medication consultation.

Prescription pickup
Fill prescriptions after checkup
Pharmacy Department
Outpatient
Medication pickup for the Referral Back Program (PRB)
Monthly medication for BPJS chronic patients
PRB Pharmacy
Outpatient
Prescription refill / repeat
Medication refill without re-examination
Pharmacy Department
Outpatient
Buy over-the-counter medicine
Over-the-counter/limited OTC medicines without a prescription
Hospital Pharmacy
Administration
Pharmacist consultation (PIO)
How to use insulin/inhalers, drug interactions
Pharmacy Department
Outpatient
Medical equipment purchase/rental
Wheelchairs, oxygen tanks, glucose meters
Pharmacy / Medical Supplies Unit
Administration
Medication returns / complaints
Missing medication, wrong medication, side effects
Pharmacy Department
Administration

Preventive Care, Health Promotion & Checkups

Healthy patients visiting for prevention or to meet requirements.

Basic & follow-up childhood immunizations
BCG, DPT-HB-Hib, polio, measles/MR, PCV, rotavirus, boosters
Pediatric Clinic / Immunization
Preventive
Adult vaccines
Influenza, hepatitis B, HPV, pneumonia, typhoid, varicella, tetanus
Vaccine Clinic
Preventive
Travel vaccines
Meningitis (Umrah/Hajj), yellow fever, ICV certificate
Vaccine Clinic
PreventiveAdministration
Individual Medical Check-Up (MCU)
Basic/executive MCU packages
MCU Unit
Preventive
Pre-employment / periodic employee MCU
Employment requirements, annual corporate MCU
MCU Unit
Preventive
Premarital examination
Blood tests, hepatitis, HIV, TORCH, counseling
MCU Unit / Clinic
Preventive
Hajj health examination
First/second stage for Hajj pilgrims
MCU Unit
Preventive
Selection health test
Civil service (CPNS), military/police, school/university, scholarships, migrant worker candidates (PMI/TKI)
MCU Unit
PreventiveAdministration
Driver's license / license health test
Driver's license, pilots, seafarers, divers
MCU Unit
PreventiveAdministration
Cancer screening
Pap smear, VIA, mammography, PSA, screening colonoscopy
Clinic / Radiology / Lab
Preventive
Non-communicable disease screening
Blood pressure, blood sugar, cholesterol, weight (Posbindu)
General Practice Clinic
Preventive
Growth and development monitoring
Weight, height, stimulation, early detection
Pediatric Clinic / MCH
Preventive
Smoking cessation counseling
Smoking cessation program
UBM Clinic
Preventive
Sports medicine
Pre-participation exam, fitness
Sports Medicine Clinic
Preventive

Administration, Certificates & Information

Administrative visits, with or without a medical examination.

Medical certificate (health certificate)
Requirements for work, school, competitions, hiking
General Practice Clinic / MCU
Administration
Sick note
Sick leave for work/school
Related clinic
Administration
Drug-free certificate
Urine test results + certificate
Clinic / Lab
Administration
Mental health certificate
Requirements for work, firearms, candidacy
Psychiatry / Psychology Clinic
Administration
Fit-to-fly certificate
Pregnant women, post-surgery patients, sick patients
Related clinic
Administration
Birth certificate (medical)
For birth registration
Medical Records / Delivery Room
Administration
Death certificate
For death registration, insurance, inheritance
Medical Records
Administration
Disability certificate
Requirements for social assistance, pension, insurance
Related clinic
Administration
Medical summary / copy of medical records
For insurance claims, treatment abroad
Medical Records
Administration
Medical document legalization
Legalization of lab results/certificates
Medical Records
Administration
Insurance claims / reimbursement
Claim form completion by a doctor
Cashier / Insurance Unit
Administration
BPJS referral / SEP processing
Referral extension, referral back, SEP processing
Admissions / BPJS Counter
Administration
Registration & appointment booking
New patient registration, queue numbers, doctor appointments
Registration
Administration
Cost / fee information
Cost estimate for surgery/delivery/room
Customer Service
Administration
Payment / bill settlement
Deposit, final payment, installments
Cashier
Administration
Complaints / feedback
Service complaints
Complaints Unit / Public Relations
Administration
Test result pickup
Lab, radiology, pathology, and MCU results
Related unit / FO
Administration

Medicolegal & Forensics

Legal matters, usually at the request of investigators (Police).

Forensic medical report (visum et repertum) for living victims
Assault, domestic violence, accidents, sexual violence
ER / Forensics
Administration
Postmortem forensic report / autopsy
Unnatural death
Forensics Department
Administration
DNA test / identification
Disaster victim identification, paternity cases
Forensics / Lab
Diagnostics
Integrated Services for violence victims (PPT)
Women and children who are victims of violence
PPT / ER
EmergencyAdministration

Care of the Deceased

Services for patients who die in the hospital or deceased brought from outside.

Patient dies in the ward
Transfer to the mortuary, death certificate
Mortuary
Administration
Deceased brought from outside the hospital
Died at home/on the road, brought in by family/police
ER → Mortuary
Administration
Washing & shrouding the deceased
Care of the deceased according to religion/beliefs
Mortuary
Administration
Embalming
Formalin/embalming for long-distance or international transport
Mortuary
Administration
Temporary storage of the deceased
Waiting for family to arrive
Mortuary
Administration
Hearse / mortuary ambulance
Transport of the deceased to home/cemetery
Ambulance Unit
Outreach

Outreach & Digital Services

Services without the patient visiting in person, or with patient pickup.

Teleconsultation / telemedicine
Video/chat consultation with a doctor
Telemedicine Unit
Outreach
Home care
Wound care, IV drips, catheter changes, physiotherapy at home
Home Care Unit
Outreach
Doctor home visit
Elderly/bedridden patients
Home Care Unit
Outreach
Lab home service
Blood sample collection at home/office
Laboratory
DiagnosticsOutreach
Medication delivery
Chronic medication delivered to your home
Pharmacy Department
Outreach
Ambulance patient pickup
Emergency pickup (PSC 119) or non-emergency patient transport
Ambulance Unit
EmergencyOutreach
Event medical services
Medical standby for concerts, sports, corporate events
Ambulance Unit / Public Relations
Outreach
Community outreach / on-site MCU
Mass treatment, mass circumcision, corporate MCU
Public Relations / MCU Unit
PreventiveOutreach

Referrals & Follow-Up Care

Patient transfers between health facilities and follow-up visits.

Incoming referral from FKTP
Referral from community health center/clinic/family doctor (BPJS)
Specialist Clinic
Outpatient
Incoming referral from another hospital
Needs facilities/specialists unavailable at the referring hospital
ER / Clinic / Inpatient
OutpatientInpatient
Partial referral
Only for specific diagnostic tests/procedures, then returns
Diagnostics / Procedures
Diagnostics
Referral back to FKTP
Stable condition, referred back to the community health center/clinic
Specialist Clinic
Administration
Post-hospitalization follow-up
Follow-up 1 week after discharge
Specialist Clinic
Outpatient
Post-operative follow-up
Wound check, suture removal, results review
Related Surgery Clinic
Outpatient

Special Conditions & Situations

Cases requiring special handling or administrative procedures.

Low-income / social assistance patients
No coverage, needs SKTM (low-income certificate) or social assistance
Admissions / Social Services Unit
Administration
Foreign nationals / tourists
Sick tourists, international insurance coverage
ER / Clinic
OutpatientEmergency
Blood donation
Voluntary donation, replacement donation for family
Blood Transfusion Unit (UTD)
Preventive
Organ / breast milk donation
Kidney donation (transplant), breast milk donation
Transplant / Lactation Unit
Procedures/SurgeryPreventive
Clinical trial / research participants
Visits per research protocol
Research Unit
Outpatient
Referred patients with special coverage
Jasa Raharja, BPJS Ketenagakerjaan, Jamkesda, TB/HIV programs
Admissions
Administration
Can't find the service you need?
Contact us, or view the doctor schedule and book online.
Klinik Utama Darra Medika
Family clinic for all ages — General Practice, Dental, Maternal & Child Health / Family Planning, Laboratory & Pharmacy
Monday–Friday 08.00–21.00 · Saturday 08.00–18.00 · Closed Sundays & public holidays
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